Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
Welcome to L’ATELIER ESPOIR website!
The services on this site, www.espoirlatelier.com are offered to you by L’ATELIER ESPOIR S.R.L., and are provided for your personal use for the sale of clothing, accessories and other products.
This website is operated by L’ATELIER ESPOIR S.R.L., a limited liability company headquartered in Cluj-Napoca, Giordano Bruno Street, No. 13, Cluj County, Romania, registered at the Trade Registry from Cluj-Napoca, under the number J12/6070/2022, ROONRC.J12/6070/2022, sole identification code 46922661. Throughout the site, the terms ”L’ATELIER ESPOIR”, ”ESPOIR”, “we”, “us” and “our” refer to L’ATELIER ESPOIR S.R.L..
L’ATELIER ESPOIR S.R.L. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. If you do not agree to any change to the terms, then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
I – STATEMENTS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
By agreeing to these Terms of Service, hereby you declare that you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any law By agreeing to these Terms of Service, you agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.s in your jurisdiction (including but not limited to copyright laws).
II – GENERAL CONDITIONS
Before placing an order, if you have any queries relating to these Terms and Conditions of Use, please email our customer service team at contact@espoirlatelier.com.
We have taken great care to ensure that the Items on our website are presented as accurately as possible. However, color clarity will depend upon your own personal monitor, and we therefore cannot guarantee that the color of the actual items are absolutely accurate. Before placing an order, please read through these Terms. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue the sale of any product at any time. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We reserve the right to refuse service to anyone for any reason at any time because we have the right to choose our clients.
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.
III- REGISTRATION
To use some of the services or features made available to you on this Site you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately. We may also change registration requirements from time to time. Please refer to our Privacy Policy for information about how we use your data.
IV – ELIGIBILITY TO PURCHASE
In order to make purchases on the Site the customers will be required to provide some personal data. Customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, customers will be required to provide payment details and warrant that these are valid and correct.
By making an offer to purchase merchandise you expressly authorize us to perform credit checks. Furthermore, you agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
V – ORDERS
All orders are subject to acceptance and availability, items in your shopping basket are not reserved and may be purchased by other customers. The receipt of an electronic or other form of order confirmation does not signify our acceptance of the order, nor does it constitute confirmation of our offer to sell. So, once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.
Unless you cancel your order, acceptance of your order and completion of the contract between you and Espoir will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded as a distance sale contract and the language of the contract is Romanian or English, by case. Occasionally, if items are very popular, they will sell out very quickly and even if the item appeared as available on the website, but it is out of stock, in this case, you will be contacted within 72 hours if we are unable to fill your order and a full refund will be processed.
Consequently, you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item in priority once the stock has been delivered to our warehouse. Espoir will only take Advance Purchase orders for stock that has been scheduled for delivery. Your rights regarding Advance Purchase are the same as those for any other purchase at Espoir. Alternatively, you may simply choose to register your email address for notification of arrival of the selected merchandise not held in stock. Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers on the Waiting List or customers ordering through the Site for immediate delivery. Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit/debit card within fourteen (14) days of being advised that merchandise has become unavailable. If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products that are in particularly high demand will sell out during this period.
We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. We reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
We reserve the right to refuse any order without giving reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received money will be refunded using the same method.
We have the liberty of canceling any order. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
VI – PRICES AND PAYMENTS
Prices shown on the Site are in Euros (EUR/€) and Lei (RON). Prices shown on the Site are inclusive of Value Added Tax (“VAT”). Prices are subject to change without notice. If buying outside Romania, import duty or tax costs will be invoiced to you directly from DHL or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.
If you are a Romanian customer whose credit/debit card is not denominated in RON, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. For the Romanian customers the payment shall be done only in RON. If you are a customer other than Romanian whose credit/debit card is not denominated in EUROS or RON, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Whilst every effort is made to make sure details on our Site are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able, but no later than fourteen (14) days of being advised we have not accepted your order and/or that the relevant part of your order has been cancelled. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.
For payment of the products ordered to ESPOIR you have more payment options:
-cash on delivery (only for Romania);
-online payment (using the payment platform Netopia);
-bank transfer in our account.
For cash on delivery the payment shall be done only in RON, fully, at the delivery to the courier agent.
You can also make the payment by Netopia platform, using Visa card, MasterCard, bank transfer or payment by PayPal. When selecting this option at checkout, you will be directed to the payment platform site to “Log In” and review the amount shown before clicking “Pay Now”. Once this transaction is complete, you will then return to our site. Payment will be debited and cleared from your account upon dispatch of your order by Espoir. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Espoir, we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using PayU platform. Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site. In case of online payments or through bank, Espoir is not/cannot be held liable for any other additional cost incurred by you, including but not limited to currency conversion fees imposed by your bank.
Espoir will issue you an invoice for the products delivered and it is your obligation to provide us with all necessary information for invoice issuance according to the legislation in force. We will send the invoice for your order containing products sold by us exclusively in electronic form by adding the invoice in your account or by email at the email address mentioned in your account.
VII – DELIVERY AND WARRANTY
The delivery times provided at checkout are estimates only. We aim to deliver within the time indicated by us at the place of delivery requested by you. We cannot guarantee delivery dates and we shall not be liable to you for any losses, liabilities, costs, damages, charges, or expenses arising out of late delivery. Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. You agree to inspect the Product for any obvious faults, defects or damage. You need to keep receipt of the delivered Product in case of future discussions with us about it. The buyer is responsible for inspecting the goods for fault and notifying us in accordance with our Returns Policy should there be a fault. Unless otherwise specified, responsibility and title in the Goods passes to you upon delivery. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and transfer of responsibility in the same way. From the time when risk passes to you, we will not be liable for loss or destruction of the Product.
All shipping costs are incurred by the buyer, as per estimated by the website or directly by the team, should the buyer contact us with any special delivery requests. We are not in any way liable for damage to the product while in transit, as we are not responsible for delivery practices of the third-party companies that we collaborate with for shipping purposes.
We cannot be held responsible for an incorrect address being entered on your order. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalized, please contact Customer Service immediately. We will attempt to update any incorrect order details, however due to the fast processing within our distribution center, some orders cannot be adjusted. Therefore, you should carefully check that your Order is accurate before you submit it to us.
If the customer is not found at the mentioned address, within the time interval established by mutual agreement, our courier will return once more after managing to contact him, after which the order will be canceled and the product returned to the office Espoir, the customer will bear the costs of a new delivery, regardless of the value of the products ordered. The delivery address of the product will be confirmed together with the customer advisor Espoir, only in writing by email.
In the case of customers who have refused deliveries in their order history, Espoir reserves the right not to ship subsequent orders until after their advance payment has been made.
The warranty conditions are in accordance with OUG nr. 140/2021 and OG 21/1992. When requesting the guarantee, it is necessary to present the defective product in the original packaging, together with the related accessories, a copy of the tax invoice and the original guarantee certificate. If the products arrive unaccompanied by these documents, the products can be returned to the applicant/shipper without voiding the warranty.
VIII – CANCELLATIONS AND RETURNS
You have the right to cancel your order within fourteen (14) days without giving any reason. The cancellation period will expire fourteen (14) days from the day after the day on which you acquire (or a third party other than a carrier and indicated by you acquires) physical possession of the last of the goods.
To exercise the right to cancel, you must inform us by letter to Customer Care Department, in Cluj-Napoca, Giordano Bruno Street, No. 13, Cluj County, Romania, or by email to: contact@espoirlatelier.com.
Before the expiration of the cancellation period, you have the right to cancel this contract without justifying the decision to cancel, without incurring any costs other than those mentioned in Art. 13 para. (3) and Art. 14 of G.E.O. no. 34/2014, within fourteen (14) days from the day you enter into physical possession of the product. You will have to bear the cost of returning the goods. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make reimbursement without undue delay, and not later than:
(i) fourteen (14) days after the day we receive back from you any of the goods supplied; or
(ii) if no goods were supplied, fourteen (14) days after the day on which we are informed about your cancellation.
We will make reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
In the event that we have sent goods to you and you have cancelled your order, we may withhold reimbursement until we have received the goods back.
If we do not receive the cancelled order back, we may arrange to have it collected from you at your cost.
You shall return cancelled orders to Espoir in Cluj-Napoca, Giordano Bruno Street, No. 13, Cluj County, Romania, without undue delay and in any event not later than fourteen (14) days from day on which you communicate your cancellation of the contract to us. The deadline is met if you send the goods before the period of fourteen (14) days has expired.
You are only liable for any diminished value of the goods resulting from the handling, other than what is necessary to establish the nature, characteristics and functioning of the goods.
Please note you may only use your right to cancel the order if you give us formal written notice of cancellation any time after your order has been placed, up until fourteen (14) calendar days from the day after you receive your order, by email or post as described above, i.e. before requesting your Return Merchandise Authorization (RMA) through an email sent to contact@espoirlatelier.com.
Important notes: Products from SALES/SALE category cannot be returned or exchanged.
CUSTOM products (including but not limited to design, size, or other alterations incurred) cannot be returned or exchanged, this is an exception to the right to cancellation provided by the law if the supply of goods made pursuant to your specifications or they are somehow personalized/made to measure.
Return process:
1. Fill out this return form, making sure the product you want to return meets the conditions of return below;
2. Select one of the options in the return form: exchange the same model (you can choose to exchange the size or color), replacement with a different product or refund of money paid to purchase;
3. After approval of the request for return, Espoir will communicate you Return Merchandise Authorization (RMA) number;
4. You will send the product you want to return by courier at your own cost to Espoir at the following address: Cluj-Napoca, Giordano Bruno Street, No. 13, Cluj County, Romania
5. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
6. If you opted for reimbursement of the amount paid at purchase and the product that you have returned fulfills the conditions for return, Espoir will return your money in the account specified in the return form or on your card if you paid by card. The money will be transferred into your account or on your card within maximum fourteen (14) days.
If you choose to return the product, direct costs of returning the product including shipping cost will be borne by you.
What conditions should the products meet:
You can return any product sold by Espoir within fourteen (14) days from the time it was delivered by courier or directly by Espoir, as appropriate.
When returning, the product must be in the same condition in which you received it, unworn, no stains or odors. It needs to be accompanied by the original label intact in the original packaging, which contains the identification code of the article. Items should be returned unused and with all Espoir garment tags still attached. Where provided, belts, accessories and any Espoir packaging such as authenticity cards, dust bags, and leather tags should be included with your return. If the products that we have delivered were accompanied by eventual gifts when returning the products, you must return the gifts as well.
If you bought more items of the same kind and want to return them all, only one product can be unsealed, we can accept the remaining items only if sealed. Returns that are damaged or soiled or without tags may not be accepted and may be sent back to the customer and/or a refund refused.
Please email contact@espoirlatelier.com if any of your purchases have been delivered without Espoir tags.
All items returned should have a Return Merchandise Authorization (RMA) number to allow easy identification and prompt processing. Unidentified returns may be returned to the sender. If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
IX – PROMOTIONS AND DISCOUNTS
From time to time, you may receive online offers and promotions which include a promotional or coupon code (“Code”) for use when shopping at Espoir. It is your responsibility to ensure that the Code is valid, and that you enter the Code at the time of making your purchase online. We cannot apply the Code retrospectively once you have submitted your Order. Terms and conditions will apply to the use of the offer or promotion. Please read these carefully to make sure you can take proper advantage of these offers. Any Code is non-transferable and, unless expressly stated, may not be used in conjunction with any other offers. Promotion codes cannot be applied to the purchase of Gift Cards.
X – GIFT CARDS
Gift Cards are ‘virtual’ and sold subject to the following terms and conditions. Gift Cards are treated like cash. If your Gift Card or redemption code is lost or stolen it will not be re-issued and the value of the Gift Card will not be refunded. Gift Cards are non-transferable and may not be returned or redeemed for cash. Gift Cards expire six months from the issue date. Any unused amount after the expiry date of the Gift Card will not be refunded or credited. Gift Cards may only be used for the purchase of goods at our site or in-store. Virtual Gift Cards will be e-mailed (or on other means of communication as agreed by party purchasing the gift card and Espoir) to the recipient once the full order has been processed and payment has been taken. A copy will also be sent to the sender as confirmation of dispatch. We are not liable for delivery of a Virtual Gift Card to an incorrect or non-existent email address or to an incorrect number. This is the sole responsibility of the purchaser. If you return products, you have purchased using a Gift Card, a store credit will be issued to your account (valid for one year) and can be redeemed against subsequent orders. Sales tax and shipping may be applicable on products purchased with a Gift Card. If your order total is less than the value of the Gift Card, the remaining balance will be credited to your account and will be redeemed against subsequent orders.
XI- LIABILITY
Subject to any rights you have under any consumer protection law or any other Laws that cannot be excluded, we will not be liable to you or any third party for any loss, damage, cost, expense or injury (including indirect or consequential loss such as loss of revenue, profits, anticipated savings, goodwill or business opportunity, injury to your reputation) in contract, tort (including negligence), under statue or otherwise, howsoever caused including arising directly or indirectly from or in connection with any transaction (actual or contemplated) undertaken or attempted to be undertaken through our Website. Subject to any rights you have under any consumer protection law or any other Laws that cannot be excluded, we exclude, all implied terms and warranties whether statutory or otherwise, relating to our website or the subject matter of these Terms and Conditions.
Espoir cannot be held responsible for any kind of damage (direct, indirect, accidental or not, etc.) resulting from the use or inability to use the content-type information presented or not on the site or for any type of errors or omissions in the presentation of the content that can lead to any kind of losses.
If a User/Client considers that a Content sent by any means by Espoir violates copyright or any other rights, he can contact Espoir for details, according to the contact details, so that Espoir to be able to make a decision in the light of the case.
Espoir does not guarantee the user or client access to the website or the service and does not grant him the right to download or modify partially and/or fully the content, reproduce partially or fully the content, copy, or to exploit any content in any other way, or to transfer to any third party any content to which he has and/or has obtained access, based on a user agreement, without the prior written consent of Espoir.
Espoir is not responsible for the content, quality or nature of other sites reached through links from the content, regardless of the nature of these links. For the respective sites, the responsibility is fully borne by their owners.
Espoir is exonerated from any fault in the case of the use of the sites and/or the content transmitted to the User or Client by any means (electronic, telephone, etc.), through the sites, e-mail or an employee of Espoir, when this use of the content can or causes damages of any kind on the part of the User, the Client and/or any third party involved in this transfer of Content.
XII – INTELLECTUAL PROPERTY
This site is owned and operated by Espoir and our related companies. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of or used under license by Espoir.
The intellectual property rights in all software and content made available to you on or through this Site remain our property or that of our licensors and are protected by intellectual property laws and treaties around the world. All such rights are reserved by us and our licensors.
You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Site, nor may you use any such content in connection with any business or commercial enterprise.
All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
XII – THIRD PARTY
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
XII – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, just click on that section.
XIII – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
XV – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Espoir Showroom and Espoir subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
XVI – COMMUNICATION
Please contact our CUSTOMER CARE Department as it follows:
Monday to Friday 10:00 – 18:00 at 004 0740 954 662 or write us anEmail at the following address: contact@espoirlatelier.com
We are glad to assist you with: Size and fit advice, Detailed product information, Delivery questions, Exchange and return queries, Placing orders, Feedback & Suggestions, Press & Media, Potential Contributors (Suppliers, Photographers, Fashion Journalists or Editors)
XVII – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
XVIII – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
XIV – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Romania. All the disputes between the parties will be solved by the competent courts from Cluj-Napoca.
XX – CHANGES OF TERMS
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
